Frequently Asked Questions
Everything you need to know about Cartio logistics, Product verification, and support services.
Orders & Shipping
Standard delivery across Pakistan takes 7 business days.
YES- (TCS) charges Rupees 300 for a single delivery...But the delivery charges are complementary, 'If the order amount is above Rupees 3500'
Yes, we offer Cash on Delivery nationwide for all orders under Rs. 10,000 to ensure maximum trust and convenience.
You can update your shipping address within 12 hours of placing the order by contacting our Support Desk via WhatsApp (Preferred) or EMAIL.
Products & AI
We are using GEMINI ENGINE in the website to help customers by getting information for the items listed in CARTIO shop. Incoming Update : We will use advanced AI algorithms to aggregate thousands of global reviews, giving you a 99% accurate summary of build quality, material feel, and overall asset integrity.
100%. Every asset on Cartio is sourced directly from verified manufacturers and passes a strict 3-point quality check before being shipped.
Returns,Exchange & Refunds
We don't offer a refund till now. Soon we are going to support that . Sorry for any Inconvenience. Although there is exchange possible If the product is damaged, we will replace it for you completely.
Not supporting Returns till now. Coming Soon!
Still need help?
Our Support Desks are online 12 hours-Replies in 20-30 mintues to assist you.
Contact Support